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All about solar
Everything you need to know before purchasing a solar system
Your solar installation
Ensure you are best utilising your system now it’s on your roof
Frequently asked questions
How-to’s, helpful tips for troubleshooting your system
Product guides
Useful products user manuals
Next steps
Outlines the upcoming stages of your solar journey, from planning to optimization.
help center
All about solar
Everything you need to know before purchasing a solar system
Your solar installation
Ensure you are best utilising your system now it’s on your roof
Frequently asked questions
How-to’s, helpful tips for troubleshooting your system
Product guides
Useful products user manuals
Next steps
Outlines the upcoming stages of your solar journey, from planning to optimization.
Documents
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How does solar work?
Convert sunlight into electricity with PV cells in solar panels. Our included inverter seamlessly converts it into AC power for your home. Power your appliances with solar energy first, before drawing from the grid. Store excess energy in a battery or export it back to the grid.
Why you need a smart meter.
Upgrade your meter post Solar installation. Old meters double-charge for excess power sent back to the grid. Smart meters distinguish imported and generated power, enabling credit. Lightforce handles the application, but timeframe varies. Enjoy bill savings with solar!
What happens in a power outage?
In a power cut, your solar system’s response varies:
Grid-tied panels: No power due to safety measures.
Grid-tied panels + home battery (no backup): No power at home.
Grid-tied panels + battery + backup: Power selected circuits during outages.
How does a home battery work?
Solar system charges battery with excess energy. Full battery returns surplus to grid. Discharge powers household loads. Backup depends on purchase and charge. Limited morning backup. Selected circuits covered, not entire home. Avoid critical health reliance.
Looking after your new solar system.
Easy Solar Maintenance: Ensure optimal system performance with simple steps. Keep panels clean and tilted for water runoff. Use a soft brush for occasional grime removal. Check wiring annually and seek professional help if needed. Ensure sunlight access by clearing debris and avoiding tree obstruction.
How to read your power bill
Understand the essentials! The ICP Number is crucial for meter identification and solar system registration. Take note of the Electricity Market Fee/ Daily Fixed Charge, which are unavoidable fees associated with solar installation. Be aware of Off-peak/Peak rates that offer different pricing based on the time of day.
How to maintain your solar system
When conducting maintenance activities within your area of expertise, it is essential to follow standard industry practices and comply with safety requirements. Maintenance actions should be based on specific subsystems or components, and their frequency should be determined accordingly.
How to restart an Energizer homepower battery
Restarting an Energizer Homepower Battery is easy with our step-by-step guide. Disconnect circuits, turn off isolators, and wait for lights to go off. Then, turn on isolators, press and hold the on/off button, and enjoy uninterrupted power supply.
Why you need an independent solar inspection
Grid-connected Solar Systems in New Zealand must comply with AS/NZS 3000, AS 4777.1, AS/NZS 5033, and IEC 61730 standards. Electricians provide a Certificate of Compliance, while independent inspectors produce a Record of Inspection.